Coronavirus (COVID-19) Guide

1st May 2020

Welcome to our  guide on coronavirus. Here you’ll find advice and information on symptoms, risks, how to prevent infection and what to do if you’re feeling unwell. This guide is UK-specific. Outside the UK, the World Health Organization (WHO) recommends you follow the advice of your national or local health authority Current UK guidelines: 

  • Everyone must stay at home to help stop the spread of coronavirus. 
  • You should only leave the house for 1 of 4 reasons: 
  • Shopping for necessities, for example food and medicine, which must be as infrequent as possible 
  • One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household 
  • Any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person 
  • Travelling for work purposes, but only where you cannot work from home 
  • IMPORTANT – These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household 

What to do if you need medical help: 

  • If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital. 
  • If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service
  • If you need help or advice not related to coronavirus: 
  • for health information and advice, use the NHS website or your GP surgery website 
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online 
  • for life-threatening emergencies, call 999 for an ambulance 

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